Nurse Manager, Ambulatory Oncology/Infusion Clinics

Are you ready to be part of an exceptional healthcare team providing care to patients who come from around the world to seek our expertise and receive the highest quality of care?  National Jewish Health is the only facility in the world dedicated exclusively to groundbreaking medical research and treatment of adult and pediatric patients with respiratory, oncological, cardiac, immune and related disorders.  You can be part of this one-of-a-kind facility that focuses on specialized medicine and patient-centered care plans.  

Within the Oncology & Infusion Testing service's role, you will manage the daily clinical operations and administrative duties of our infusion unit, neurology clinic, and oncology clinics.  On the infusion unit, we administer a multitude of infusion medications from biologics to IVIG and perform various types of high-acuity allergy testing.  There are 3 oncology clinics, including stand-alone clinics in Thornton and Golden, and affiliated infusion units at each location.  You will work collaboratively with the NJH leadership team to ensure patients are receiving excellent care not only within your departments, but across the entire institution. 

Join our great leadership team at National Jewish Health where Breathing Science is Life!

Position Summary
Responsible for managing the daily clinical operations, administrative functions, and supervises the clinical staff of the National Jewish Health Main Campus, Northern Oncology and Western Oncology practices.  Collaborates with physicians, management, and other clinical leaders and staff to promote efficient, high quality nursing care delivery that is consistent with best practice principles, assures patient satisfaction, regulatory compliance, and provider efficiency.  Plans and implements specialized nursing care for patients and families in the oncology practice care setting utilizing a systematic approach incorporating assessment, planning, implementation, and evaluation.  Establishes policies and procedures, oversees the program development of infusion services, patient navigation, care management and care coordination. Provides nursing services within the scope of the RN as defined by the Colorado Board of Nursing.  Participates in orientation of new staff.  

Essential Duties

1. Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency:  recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards.  Establishes and monitors staff safety and regulatory compliance.
2. Develops and evaluates staffing plan assuring sufficient and appropriate resources are available.  Identifies opportunities for alternative staffing, sharing resources, and staffing to demand.  Evaluates the quality and effectiveness of clinical practice on the units, analyzing appropriate internal and external data and information to identify opportunities in collaboration with Medical Staff, CNO, Nursing Leadership, and staff for improving services and patient outcomes.  
3. Provides direct patient care and other nursing-related services/activities when needed to support the ongoing clinical activities of the unit.    
4. Leads the development, data collection and analysis of team-based quality improvement projects, utilizing results to improve patient care.  Implements and evaluates a practice improvement and quality assurance plan.
5. Acts as a consultant to nursing staff, medical staff, and other support services in identification of and implementation related to specified patient problems or needs.  Active contributor to the setting and achievement of departmental goals and objectives based upon a needs assessment and or changes in clinical practice. Demonstrates ability to articulate and promote patient care practices that are consistent with American Nurses Association Standards of Practice, the ONS and all relevant regulatory standards.
6. Participates in assessment and implementation to determine the individual needs of the patients and overall program needs for the institution. Assists in the formulating goals and objectives: establishes standards of nursing care and nursing practice consist with the philosophy of the institution. 
7. Represents unit and/or the Department of Nursing on appropriate committees and interacts with community, regional, and national organizations related to nursing and specialty practice.
8. Partners with others to identify and analyze opportunities for program expansion. Evaluates factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing program expansion. 
9. Promotes research, and integrating evidence-based knowledge into the identification of best practice in the delivery of nursing care to the appropriate population.
10. Implements and evaluates a practice improvement and quality assurance plan.
11. Assists in the planning, ordering and stocking of chemotherapy pharmaceuticals, as well as assisting in the admixture as needed.

Competencies

1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health. 
2. Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
3. Building a Successful Team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team, aligns vision with shared values, manages change and encourages innovation.
4. Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
5. Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
6. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
7. Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
8. Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
9. Talent Management for Leaders: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance. 
10. Ethics: The Nurse Manager practices ethically; Integrates the ANA Code of Ethics for Nurses with Interpretive Statements to guide practice; demonstrates compassion and respect for the inherent dignity, worth and unique attributes of all people; advocates for healthcare consumer’s rights to informed decision-making and self-determination; maintains therapeutic relationships and professional boundaries; safeguards privacy and confidentiality of healthcare consumers, and their data and information.

Supervisory or Managerial Responsibility: Manages 10-20 employees.

Travel: None

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed, appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
5. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures. 
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education: Bachelor of Science in Nursing (BSN) required. Master’s Degree in Nursing or relevant field preferred.
2. Work Experience: A minimum of 5 years of recent and related experience with a minimum of 1 year leadership experience.
3. Special Training, Certification or Licensure: Current Registered Nurse (RN) State License. Current CPR/BLS certification required. ACLS certification preferred. ONS/ONCC Chemotherapy Immunotherapy Certification required upon hire. OCN certification preferred upon hire or must be obtained after a minimum of 2,000 hours of adult oncology nursing practice within four years.  

Salary Range: $95,000 - $115,000

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.

With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Medical Plans, Dental Plans and Vision Insurance
• Retirement Plan
• FSA and HSA
• Short and Long Term Disability
• Life Insurance and AD&D
• Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
• Sick and Vacation Paid Time Off
• Wellness Program
• Legal Plan