The Executive Director is responsible for leadership, planning, development/management of annual operating budgets, staffing, growth, and operational management of the Health Initiative programs. The Executive Director is responsible for the creation of new business opportunities and the maintenance and growth of existing business relationships on a national, regional and local basis through market development activities based on the institution’s strategic plan of clinical revenue/volume goals and sales performance objectives of the department.
The Executive Director shall deliver consistent, efficient, timely customer centric service that meets or exceeds the customers’ expectations and the strategic and tactical goals of the Health Initiative programs.
- Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
- Develop and implement strategic initiatives across (HI) programs.
- Manages and develops Health Initiative programs budgets, annual revenue and operational expenses; adjusts resources as necessary to meet annual financial plan.
- Responsible for identification and implementation of new business opportunities and growth of current business and programs development.
- Directs the day to day operations of the Health Initiative program and manages the staffing and resources to maximize revenue and profitability. Maintains a process of continuous quality improvement.
- Directs the activities of multiple business lines, prioritizes goals and addresses issues related to multiple projects with competing needs.
- Ensures the successful implementation of new contracts and programs.
- Develops and directs ongoing quality assurance plans for the Health Initiative programs; including monitoring of key operational metrics, performance reporting, and customer and client satisfaction.
- Maintains effective communications and relations with all clients. Establishes and maintains professional relations with other key external partners, including business partners and vendors.
- Represents National Jewish and the Health Initiative programs to current and future clients and others contacts in the health care arena.
- Maintains compliance with state and regulatory agencies and internal policies and procedures.
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
- Building a Successful Team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team, aligns vision with shared values, manages change and encourages innovation.
- Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
- Champion of Change: Facilitating the implementation and acceptance of change within the workplace. Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
- Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
- Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
- Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Talent Management for Leaders: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.
Supervisory or Managerial Responsibility
Direct Reports 1-7 employees. Department Reports 75-100 employees.
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
- Education: Bachelor Degree in Business or other related field required. Master’s Degree in Business with a concentration in Management and/or Operations preferred.
- Work Experience: A minimum of 10 years experience in managing a multi-line, multi-million dollar revenue business with preference for experience in health improvement programs.
- Special Training, Certification or Licensure: None
Salary Range: $190,000 - $200,000
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
- Medical Plans, Dental Plans and Vision Insurance
- Retirement Plan
- FSA and HSA
- Short and Long Term Disability
- Life Insurance and AD&D
- Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
- Sick and Vacation Paid Time Off
- Wellness Program
- Legal Plan