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***$3,000 Sign On Bonus!***
RN Care Navigator (RN II) – Specialty Services Clinic
National Jewish Health, located in Denver, Colorado in the beautiful Rocky Mountains, is looking for an exceptional Registered Nurse to join our team in the Specialty Services Clinic, which is home to five specialties: General Surgery, Interventional Pulmonology (IP), Neurology, Otolaryngology (ENT), and Thoracic Surgery. We believe in our team and your ability to help us provide high quality, compassionate care in the communities we serve. We are seeking a great addition to the team who feels excellent patient care is the most important thing we do!
As a Registered Nurse Care Navigator in our clinic, you will support our General Surgery, Neurology, and ENT patients during the procedural / surgical process by providing pre-procedure and preoperative education. You will work closely with providers to assist with minor procedures in the clinic such as biopsies and injections. Our high acuity patient population will also need support for specialty medications such as biologics and infusions in the form of education, coordination, and insurance authorization. You will function as a champion of the patient.
The RN Care Navigator must utilize critical thinking skills, apply scientific judgment, and demonstrate leadership in planning for the care of the patient. He or she must be self-motivated and able to prioritize tasks appropriately in this dynamic clinic.
The ideal candidate for this position brings nursing experience from an outpatient clinic, surgeon’s office, PACU, or procedure center. Additionally, previous experience with patient education and telephone triage of pre and post-procedure patients is a plus. Daily responsibilities include managing flow of patients including screening, preparation for exam, and arranging for testing and admissions; educating patients and families regarding medications and treatment; coordination of care for the surgical / procedural patient; assisting with in-office procedures; and addressing incoming and outgoing telephone calls including phone triage, scheduling coordination, and patient education.
We offer an excellent benefits package, competitive salary, tuition reimbursement, and growth opportunities. Great work/life balance with a Monday-Friday schedule.
- Assessment: Collects pertinent data and information relative to the patient’s and family’s health or situation. Demonstrates proficient, skillful and rapid assessment in triage of patient problems and needs in the outpatient clinic, specialty care area, telephone health services setting, and/or ongoing care [Standard of Practice (SP) 1].
- Analyzes assessment data to determine actual or potential problems and issues. Prioritizing a focus on wellness, health promotion, chronic disease management, and disease prevention [SP 2].
- Identifies expected outcomes for an individualized plan for the patient/family, recognizing that the patient and family are in control regarding the choice and compliance with a care regimen [SP 3].
- Develops, intervenes, evaluates a plan of care in collaboration with patients, families, and other team members identifying actual and potential patient care needs. Updates the plan of care and documents in the approved format. Documents nursing activity and the patient’s response to nursing intervention. [SP 4].
- Ensures the plan of care reflects the cultural, spiritual, intellectual, age, educational, and psychosocial differences of individual patients, families, groups, and communities [SP 4].
- Implements identified plan. Establishes competencies and techniques involved in administering routine and special treatments to patients in accordance with National Jewish Health Policies and Procedures [SP 5].
- Conducts time-limited, episodic, individual nurse-patient encounters and interventions and frequently establishes long-term relationships with patients, families, and caregivers [SP 5].
- Manages telephone communications including: assessing patient needs over the phone; providing appropriate advice, directing patient to appropriate level of care: communicating status to physician: addressing prescription requests: documenting actions in approved format [SP 5].
- Coordination: facilitates access to appropriate medical and health care, nursing consultation /intervention, follow-up, and surveillance [SP 5a].
- Teaching: Provides patient education using methods and approaches recognizing the specific needs and concerns of the individual patient; supports the patient and caregiver (s) to become informed customers about the options, costs, risks, and benefits of health care services [SP 5b].
- Participates in projects, activities, committees, related to nursing and health care in clinical and organizational settings. Functions as a preceptor as assigned.
- Recommends evidenced based practice and research strategies to improve nursing quality.
- Ethics: The Registered Nurse practices ethically; Integrates the ANA Code of Ethics for Nurses with Interpretive Statements to guide practice; demonstrates compassion and respect for the inherent dignity, worth and unique attributes of all people; advocates for healthcare consumer’s rights to informed decision-making and self-determination; maintains therapeutic relationships and professional boundaries; safeguards privacy and confidentiality of healthcare consumers, and their data and information [Standard of Professional Performance (SPP) 7].
- Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message [SPP 9].
- Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees and across his/her department to achieve shared goals; treat others with dignity and respect and maintains a friendly demeanor; values the contributions of others [SPP 10].
- Leadership: Encourages innovation in practice and role performance to attain personal and professional plans, goals, and vision; manages change and conflict; retains accountability for delegated nursing care; contributes to the evolution of the profession through participation in professional organizations. [SPP 11].
- Professional Development: Actively identifies in new area with preceptor learning opportunities and unit specific competencies; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill to enhance contribution to the organization [SPP 12, 15].
- Evidence-based Practice and Research: Integrates evidence and research findings into practice; Articulates the values of research and its application relative to the healthcare setting; identifies questions in the healthcare setting and practice that can be answered by nursing research; uses current evidence-based knowledge, including research findings, to guide practice; incorporates evidence when initiating change in practice [SPP 13].
- Quality of Practice: Contributes to quality nursing practice: Ensures practice is safe, effective, efficient, equitable, timely, and patient centered; identifies barriers and opportunities to improve safety, effectiveness, efficiency, equitability, timeliness, and patient centeredness; recommends strategies to improve nursing quality [SPP 14].
Supervisory or Managerial Responsibility
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
Graduation from an Accredited School of Nursing required, BSN preferred.
A minimum of two (2) years of recent and related Registered Nurse (RN) experience required. Different patient care areas may require specific skill set experience.
Special Training, Certification or Licensure
Current Colorado Registered Nurse (RN) License and current CPR/BLS certification required. ACLS or PALS if applicable for specific unit required. Certification in a relevant specialty preferred.
Salary Range: $32.38 - $42.20
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
- Medical Plans, Dental Plans and Vision Insurance
- Retirement Plan
- FSA and HSA
- Short and Long Term Disability
- Life Insurance and AD&D
- Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
- Sick and Vacation Paid Time Off
- Wellness Program
- Legal Plan