Point of Care Coordinator

Summary

National Jewish Health is currently seeking a Point-of-Care Coordinator to join our Core Laboratory Services Department within the Advanced Diagnostics Laboratories.

The position will oversee, manage and implement a comprehensive Point-of-Care Program in the clinical areas at National Jewish Health. The ideal candidate has previously worked in a CLIA/CAP clinical laboratory and has exceptional project management and teaching skills. This person will also have excellent interpersonal, organizational, and communication skills, and be able to work independently. The ability to fluidly shift focus between technical details and big-picture thinking is critical to this role.

The POC Coordiator will:

• Work closely with the Core Laboratory Medical Director, Supervisor and Clinical Laboratory Scientist Lead to maintain and meet all regulatory compliance.
• Work closely with clinic/nursing interdisciplinary teams and staff to develop training, competency, proficiency testing and performance monitoring processes.
• Assess clinical utilization and performance of POC instrumentation and testing.
• Develop and perform POC instrumentation and test validations, training documents and procedures.
• Maintain and monitor POC integrated softwares and interfaces.
• Complete tasks including, but are not limited to, training end-users at NJH Main and oncology sites, quality control and reagent checks, instrument calibration checks and Proficiency Testing performance assessments.

Position Summary    

This position coordinates Point of Care Testing (POCT) for National Jewish Health.   Collaborates with Leadership, Physicians, Nursing staff and all applicable departments within ADx to ensure quality patient care delivery in compliance with laboratory accreditation requirements.  Assists with operational and quality improvement efforts within Point of Care Testing.  

Essential Duties    

1. Coordinates Point of Care activities for National Jewish Health and Advanced Diagnostic Laboratories and its affiliated clinics.
2. In collaboration with leadership, maintains and documents regulatory operations of the POCT Program (CLIA, CAP, ISO 15189, CMS, and other regulatory bodies as needed) to ensure compliance to: safety regulations, lab accreditation, federal regulations, quality control, instrument usage, preventive maintenance and over-all laboratory standards of operation.
3. Maintains the Point of Care program and its components and oversee all laboratory tests performed outside the physical facility of the clinical laboratory.  
4. Reviews all manually entered test results for feasibility and accuracy before releasing results. Reviews all manually entered reference lab results prior to release, as needed. Reviews all POCT orders, reporting results, and billings. Reviews electronically transferred results, reviews and reconciles exceptions, and verifies EMR results utilizing Telcor QML middleware, as needed.
5. Maintains personal competencies for all and POCT and evaluates the competency of all personnel, and ensures that staff maintains their competency to perform test procedures and report test results promptly, accurately, and proficiently. This includes directly observing routine patient test performance, specimen processing and handling technique and POCT.
6. Monitors use of equipment, reagents/supplies, and orders/stocks inventory to maintain adequate levels ensuring uninterrupted service.  
7. Develops new POCT testing as directed and approved by the Medical Laboratory Director.  Reviews and/or performs and documents the appropriate validation studies to verify the new procedure according to federal regulations.  Reviews existing procedures for validity and appropriate methodology, accuracy, completeness, and quality measures.
8. Performs as a back up to staff absences and vacancies, as necessary.

Other Duties

1. Serves as a member on the POCT Committee and provides periodic updates to committee as directed.
2. Supports Core Laboratory staff to maintain adequate bench coverage and process patient testing during periods of short staffing, as necessary.
3. Performs as a back up to staff absences and vacancies, as necessary.

Competencies

1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health. 
2. Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
3. Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
4. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
5. Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
6. Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
7. Laboratory Knowledge: Coaches others in developing and improving laboratory testing methods; possesses cross functional laboratory knowledge in other ADx laboratories. 
8. Problem Solving: Considers customer implications and perceptions when approaching problems to proposing solutions; reconciles inconsistent details within SOPs or processes; able to identify problem or key issue; able to rapidly perform complex analysis, accurately assess situations; probes all potential sources for answers; can see hidden problems. Looks beyond the obvious and does not stop at the first answer.

Supervisory or Managerial Responsibility    

None

Travel

10-20% travel to local clinics 

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed, appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
5. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures. 
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education: Bachelors of Science degree required
2. Work Experience: A minimum of 5 years of recent and relevant experience, and a progressive work experience which includes performing as a medical laboratory technologist, or comparable experience required.
3. Special Training, Certification or Licensure: MT from ASCP, CLS from NCA, or equivalent required. 

Salary Range: $31.00 - $38.00

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Medical Plans, Dental Plans and Vision Insurance
• Retirement Plan
• FSA and HSA
• Short and Long Term Disability
• Life Insurance and AD&D
• Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
• Sick and Vacation Paid Time Off
• Wellness Program