- Understands Research IT needs and issues by actively engaging researchers to review IT challenges.
- Partners with enterprise IT department (CTO, Manager Systems, Network, and desktop) to develop technology solutions, and policies and procedures for use of the technology.
- Provides guidance to researchers in use of technology solutions, policies and procedures.
- Has a strong understanding of HIPAA regulations and educates research staff on regulations.
- Provides guidance to researchers on how to achieve computing objectives while maintaining compliance with regulations.
- Communicates and educates research staff on institutional technical challenges and their impacts to research.
- Communicates and educates enterprise IT department on challenges faced by researchers and the impact of those challenges. Acts as a direct link to IT department for researchers.
- Develops Research IT Strategy and goals by partnering with Research and Enterprise IT to develop a multi-year technology plan to support and meet evolving and future compute needs of research.
- Provides input to Academic Affairs annual budget with capital/operational needs to support research IT with data storage and compute needs.
- Leads efforts to troubleshoot technical issues that are surfaced by researchers (e.g., provide first level support for issues).
- Actively participates in the onboarding process of new faculty.
- Develops Research technology solutions, evaluates vendor’s solutions, negotiates purchases and support agreements and manages these relationships.
- Serves as a member of institutional teams formed for implementation of software products that impact multiple departments.
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
- Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
- Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
- Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Managing Work and Time/Project Management: Effectively managing one’s time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e., budget); effectively evaluates planned approaches, determines feasibility, and makes adjustments when needed.
- Problem Solving: Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.
- Professional Development or Continuous Learning and Development: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill to enhance their contribution to the organization.
Supervisory or Managerial Responsibility
Manages up to 10 employees
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
- Education: Bachelor’s Degree in Computer Science or related discipline, required.
- Work Experience: 10 years progressive experience in IT technologies and development, IT processes and frameworks required. 3 years management experience leading strategic planning efforts.
- Special Training, Certification or Licensure: None
Salary Range: $140,293 - $160,000
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
- Medical Plans, Dental Plans and Vision Insurance
- Retirement Plan
- FSA and HSA
- Short and Long Term Disability
- Life Insurance and AD&D
- Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
- Sick and Vacation Paid Time Off
- Wellness Program
- Legal Plan